STAFF metrics

WorkBook

Thomas Bolvig Amorøe avatar
Written by Thomas Bolvig Amorøe
Updated over a week ago

TIME ENTRY %

Formula for Time entry % is:

Sum of all time entries (including all absence entries) / Capacity

WorkBook has a day-by-day capacity table per employee.

In this table, capacity is automatically zero on company off days (bank holidays).

Absence entries made by employees does not reduce capacity.

Start and end date of any employee is properly accounted for in GoSimplo - one effect being that in all Staff statistics, time entries before start date and after end date are disregarded completely.

In GoSimplo, target for Time entry % is always 100%.

BILLABLE TIME %

Formula for Billable time % is:

Billable hours / Base of all hours

Regarding the count of billable hours, there are three relevant options for WorkBook:

1. All hours on billable jobs

2. Billable hours on billable jobs

3. Billable hours on all jobs

* Regardless of choice, only jobs on client types "Client" and "Newbizz" can contribute

See your current selection and modify here.

In the business world, there are various opinions on how to best measure Billable time % - i.e what “Base of all hours” should be. Should it express Billable time compared to total capacity? Or should it express Billable time compared to actual hours worked? For that reason, you can choose your own principle in GoSimplo – subject to what your source system supports. WorkBook supports the following options:

Base of all hours:

1. Capacity, excluding bank holidays

2. Capacity, excluding bank holidays & vacation

3. Total entered hours

4. Total entered hours, excluding vacation

5. Total entered hours, excluding vacation & other absence

See your current selection and modify here.

WorkBook delivers a date controlled Billable time target per employee which is fully supported and used in GoSimplo.

On total company level, GoSimplo calculates a weighted average of all employees based on their various targets and weighted by individual capacity. Example:

Employee A: Target 80%, capacity 160

Employee B: Target 50%, capacity 80

Company target = (80*160+50*80)/240 = 70%

Non-billable time

All types of absence are disregarded, and the formula for Non-billable time is hence defined as:

All time entries to Client/NewBizz/Internal jobs – Billable hours (as they are defined by the setting described above)

Absence (“All time types” widget)

The count of absence is dependent to the “Base of all hours” setting mentioned above. Working in this way:

1. Capacity, excluding bank holidays: Absence = All entered absence incl. vacation

2. Capacity, excluding bank holidays & vacation: Absence = All entered absence excl. vacation

3. Total entered hours: Absence = All entered absence incl. vacation

4. Total entered hours, excluding vacation: Absence = All entered absence excl. vacation

5. Total entered hours, excluding vacation & other absence: Absence will never appear in widgets

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