Formula for Time entry % is:

Sum of all time entries (including all absence entries) / Capacity

Capacity

Productive can deliver a day-by-day capacity table for every employee. Productive limits capacity to be within time frame of defined cost rates on individual employee.

In this table, capacity is automatically zero on company off days (bank holidays).

Absence entries made by employees does not reduce capacity.

In GoSimplo, target for Time entry % is always 100%.

The formula for Billable time % is:

Billable hours / Base of all hours

In Productive, Billable hours are hours entered to all billable "Services".

In the business world, there are various opinions on how to best measure Billable time % - i.e what “Base of all hours” should be. Should it express Billable time compared to total capacity? Or should it express Billable time compared to actual hours worked? For that reason, you can choose your own principle in GoSimplo – subject to what your source system supports. Productive supports the following options:

1. Capacity, excluding bank holidays

2. Capacity, excluding bank holidays & vacation

3. Total entered hours

4. Total entered hours, excluding vacation

5. Total entered hours, excluding vacation & other absence

See your current selection and modify here.

As Productive does not deliver a Billable time target, you will automatically be prompted for this target, when connecting for the first time (one common target for all employees). It is also supported to set individual targets here.

Likewise it is possible to set a "Department" value for each employee (as a text string).

Non-billable time

All types of absence are disregarded, and Non-billable time is hence simply all hours entered to non-billable "Services".

Absence (“All time types” widget)

Vacation is equal to all time-off bookings entered to a category defined as "Vacation" in GoSimplo setup. You were prompted for this setup, when connecting to Productive. Click here to see and modify setup (click the cog wheel below Productive logo).

The presentation of absence on dashboards is dependent to the “Base of all hours” setting mentioned above. Working in this way:

1. Capacity, excluding bank holidays: Absence = All entered absence incl. vacation

2. Capacity, excluding bank holidays & vacation: Absence = All entered absence excl. vacation

3. Total entered hours: Absence = All entered absence incl. vacation

4. Total entered hours, excluding vacation: Absence = All entered absence excl. vacation

5. Total entered hours, excluding vacation & other absence: Absence will never appear in widgets