STAFF metrics

Forecast

Thomas Bolvig Amorøe avatar
Written by Thomas Bolvig Amorøe
Updated over a week ago

TIME ENTRY %

Formula for Time entry % is:

Sum of all time entries (including all absence entries) / Capacity

Forecast has a day-by-day capacity table for every employee. IF a start and/or end date has been set on employee, GoSimplo will only count capacity from and to these dates. Also, in all Staff statistics, time entries before start date and after end date are disregarded completely. If no dates have been set, then the employee will add to capacity in all available periods and all time entries will be reported.

In the same table, capacity is automatically zero on company off days (bank holidays).

Absence entries made by employees does not reduce capacity.

BILLABLE TIME %

Formula for Billable time % is:

Billable hours / Base of all hours

In Forecast, Billable hours are hours entered on all Projects/Tasks, where either Project or Task has not been flagged as "Non-billable".

In the business world, there are various opinions on how to best measure Billable time % - i.e what “Base of all hours” should be. Should it express Billable time compared to total capacity? Or should it express Billable time compared to actual hours worked? For that reason, you can choose your own principle in GoSimplo:

1. Capacity, excluding bank holidays

2. Capacity, excluding bank holidays & vacation

3. Total entered hours

4. Total entered hours, excluding vacation

5. Total entered hours, excluding vacation & other absence

See your current selection and modify here.

Regarding Billable time target, this is set in Forecast and imported to GoSimplo (one common target for all employees). It is also supported to set individual targets here.

Non-billable time

Non-billable time is time entries to Projects/Tasks where one or the other has been flagged as Non-billable.

Internal time

Internal time is time entries to "non-project time", where the category/activity has been defined as "Internal" in Forecast.

Absence/Vacation

Vacation is defined as all time entries entered on the Forecast "Time-off" categories that in GoSimplo setup are defined as "Vacation". Click here to see and modify setup (click the cog wheel below Forecast logo).

Absence is defined as all time entries entered on the Forecast "Time-off" categories that in GoSimplo setup are NOT defined as "Vacation" (see above).

The presentation of absence on dashboards is dependent to the “Base of all hours” setting mentioned above. Working in this way:

1. Capacity, excluding bank holidays: Absence = All entered absence incl. vacation

2. Capacity, excluding bank holidays & vacation: Absence = All entered absence excl. vacation

3. Total entered hours: Absence = All entered absence incl. vacation

4. Total entered hours, excluding vacation: Absence = All entered absence excl. vacation

5. Total entered hours, excluding vacation & other absence: Absence will never appear in widgets

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