STAFF metrics

Harvest

Thomas Bolvig Amorøe avatar
Written by Thomas Bolvig Amorøe
Updated over a week ago

TIME ENTRY %

Formula for Time entry % is:

Sum of all time entries (including all absence entries) / Capacity

Time entries made to the task(s) optionally defined as "bank holiday", are always excluded from both time entry and capacity. Click here to see and modify setup (click the cog wheel below Harvest logo).

Capacity for the single employee is calculated on a daily basis by dividing the Harvest field "Weekly capacity" by 5.

Since Harvest does not operate with start and end date for employees, GoSimplo adds the following logic when determining capacity:

  • Start date = date of first time entry by employee

  • End date = date of last time entry if employee is no longer active. No end date for active employees

Employees without any time entries at all, are set to zero capacity and will hence never contribute to any Staff metrics at all.

We add this logic since accurate capacity is crucial for calculating accurate metrics - both current and backwards in time.

BILLABLE TIME %

Formula for Billable time % is:

Billable hours / Base of all hours

GoSimplo adds no logic when counting Billable hours - each and every time entry comes from Harvest with a Billable yes/no status.

In the business world, there are various opinions on how to best measure Billable time % - i.e what “Base of all hours” should be. Should it express Billable time compared to total capacity? Or should it express Billable time compared to actual hours worked? For that reason, you can choose your own principle in GoSimplo:

1. Capacity, excluding bank holidays

2. Capacity, excluding bank holidays & vacation

3. Total entered hours (default)

4. Total entered hours, excluding vacation

5. Total entered hours, excluding vacation & other absence

See your current selection and modify here.

As Harvest does not deliver a Billable time target, you were automatically prompted for this target, when connecting for the first time (one common target for all employees). It is also supported to set individual targets here.

Likewise it is possible to set a "Department" value for each employee (as a text string).

Non-billable time

All types of absence are disregarded, and Non-billable time is hence the sum of:

+ Time entries to clients that have been defined as "Internal" clients in GoSimplo setup

+ Non-billable time entries on all other clients

Absence (“All time types” widget)

Vacation is defined as all time entries entered to the task(s) defined as "Vacation" in GoSimplo setup. You were prompted for this setup, when connecting to Harvest. Click here to see and modify setup (click the cog wheel below Harvest logo).

The presentation of absence on dashboards is dependent to the “Base of all hours” setting mentioned above. Working in this way:

1. Capacity, excluding bank holidays: Absence = All entered absence incl. vacation

2. Capacity, excluding bank holidays & vacation: Absence = All entered absence excl. vacation

3. Total entered hours: Absence = All entered absence incl. vacation

4. Total entered hours, excluding vacation: Absence = All entered absence excl. vacation

5. Total entered hours, excluding vacation & other absence: Absence will never appear in widgets

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