Formula for Time entry % is:

Sum of all time entries (excluding Bank holidays, but including absence entries) / Capacity

In GoSimplo, target for Time entry % is always 100%.

Capacity

When connecting to Clockify you were prompted for inputting "Weekly hour capacity per employee" which GoSimplo evenly distributes from Monday to Friday.

Capacity for each employee only exists in the period from first to last time entry - as Clockify does not support hire/termination date. A very necessary logic to not report historical performances incorrectly.

If one or more tasks are defined as "Bank holiday" in GoSimplo setup, then time entries to these tasks will reduce capacity accordingly.

Absence entries made by employees does not reduce capacity.

Formula for Billable time % is:

Billable hours / Base of all hours

Billable hours are the sum of all Billable time entries - EXCEPT if these are made to Projects/Tasks that in GoSimplo setup are defined as either Internal, Absence, or Bank holiday.

In the business world, there are various opinions on how to best measure Billable time % - i.e what “Base of all hours” should be. Should it express Billable time compared to total capacity? Or should it express Billable time compared to actual hours worked? For that reason, you can choose your own principle in GoSimplo – subject to what your source system supports. Forecast supports the following options:

1. Capacity, excluding bank holidays

2. Capacity, excluding bank holidays & vacation

3. Total entered hours

4. Total entered hours, excluding vacation

5. Total entered hours, excluding vacation & other absence

See your current selection and modify here.

As Clockify does not deliver a Billable time target, you were automatically prompted for this target, when connecting for the first time (one common target for all employees). It is also supported to set individual targets here.

Non-billable time

Non-billable hours equals all time entries that are not marked as "Billable" and that are not made to Projects/Tasks that in GoSimplo setup are defined as either Internal, Absence, or Bank holiday. Click here to see and modify setup (click the cog wheel below Clockify logo).

Internal time

Internal time equals time entries to projects that in GoSimplo setup are defined as Internal.

Absence/Vacation

Equals time entries to tasks that in GoSimplo setup are defined as either "Vacation" or "Other absence".

The presentation of absence on dashboards is dependent to the “Base of all hours” setting mentioned above. Working in this way:

1. Capacity, excluding bank holidays: Absence = All entered absence incl. vacation

2. Capacity, excluding bank holidays & vacation: Absence = All entered absence excl. vacation

3. Total entered hours: Absence = All entered absence incl. vacation

4. Total entered hours, excluding vacation: Absence = All entered absence excl. vacation

5. Total entered hours, excluding vacation & other absence: Absence will never appear in widgets